Please carefully read these terms and conditions before using the website, as by using the website you are consenting to be bound by these conditions.
We reserve the right to change these terms and conditions at any time. Any changes will take effect from the date that is indicated at the bottom of this page and it is your responsibility to ensure that you have read the most up to date version when using our website.
1. Contracting parties
When you purchase any items through the site
(www.wickedtickles.co.uk) you will be contracting with JT Marketing Limited. JT Marketing is referred to in these terms and
conditions as “Wicked Tickles”, “we”, “us” or “our“. Our office and trading
Business & Technology Centre (F13)
Our website design, text, graphics and images are
owned by Wicked Tickles or its content suppliers and reproduction of any of
these without our prior written permission is strictly prohibited.
3. Access to wickedtickles.co.uk
We endeavour to make the website error-free. However, due to the nature of the internet,
this cannot be guaranteed. Also, your
access to the website may also be occasionally suspended or restricted to allow
for repairs, maintenance, or the introduction of new facilities or
services. We will try to keep this to a
We endeavour to despatch all orders within 3
working days. If an order is likely to be delayed for any reason, we will
notify you of the anticipated delivery date.
If an item is out of stock, we will offer an alternative item or provide
a full refund.
We try to ensure that all of the items shown on the Site are accurately
described however slight variations in colour should be expected in respect of
clothing and other merchandise.
6. Provision of information
You agree to provide true, accurate and complete
information about yourself whenever you register or order any items from us.
When you order any items from us you will need to provide us with your name, postal
address, email address and credit card details. We will use these details in
7. Security Policy
Wicked Tickles uses the latest 128bit encryption technology to keep your
personal information safe. We do NOT store credit card information. When making
a purchase at Wicked Tickles, you are protected using SSL encryption – the internet
standard for secure transactions. If you prefer, you can telephone your order
and credit card information to us. Your order information, order history and
order tracking are further protected by the combination of your username and
password. If you forget your password we will verify your identity and send
your password details to the default email account specified in your personal
Although prices can be displayed in a number of currencies using our currency
converters, the final payment will be based on the price in pounds sterling and
converted at the prevailing credit card exchange rate. Prices quoted include
any VAT that may be due as a result of any order that you make, but are
exclusive of delivery charges. In the event that you order an item and the
price published on the Site was incorrect for any reason we will contact you to
let you know the correct price and ask you whether you still wish us to fulfill
your order at this price.
You may pay for your order in any of the following ways:
a) online with most major credit and debit cards or PayPal
We will deliver your order to the address you provide to us when
completing the purchasing process so please ensure that this address is
correct. We will endeavour to dispatch your order within 3 working days and
will notify you if your order will be delayed for any reason. If an item is not
held in stock and has a longer delivery timescale, this will be clearly
described on the product description. In
certain cases, especially where the order involves specialist or rare items, we
rely on certain companies to source product for orders and the delivery of your
order may be affected by their delay, howsoever caused. In all cases your order
will be delivered within 30 days unless we notify you otherwise. You will be
notified of any delivery charges when you place your order.
11. Right to cancel, Returns and Refunds
a) If you wish to amend or cancel an order before it has been despatched,
please email email@example.com.
b) If you
wish to return an order, you must notify us by email to firstname.lastname@example.org
within 7 working days of receiving your order and we will confirm how to
process your return. We will not accept
returns without prior written notification.
Items must be returned to us within 14 days of receiving your order and
you are responsible for return postage.
We cannot be held responsible for returned items lost in transit and we
recommend that you send your return back to us by recorded post. We reserve the right not to issue a refund or
exchange if you do not follow this policy.
Any refunds made will be to the credit card/debit card account used to
make your order or otherwise by the same medium as the original payment was
cancellation provisions above do not apply to Made to Order products or Body
Bare Shavers that have been used. In these cases there is no right to amend or
d) If an
item is sent to you in error, please return it to us and we will endeavour to
send the correct items to you. In such cases we will not charge you for the
delivery costs of the replacement items or we can refund the delivery costs
associated with the original delivery.
Certificates may be cancelled although an administration fee of £10 or 10% of
the value will be charged whichever is the greater. Gift certificates are valid
for 12 months from the date of purchase.
note that your right to return items to us in accordance with these terms and
conditions is in addition to any other statutory rights you may have.
When ordering goods from Wicked Tickles for delivery
overseas, the recipient may be subject to import duties and taxes, which are
levied once the package reaches the specified destination. Any additional charges must be borne by the
recipient; we have no control over these charges and cannot predict what they
may be. Customs policies vary widely
from country to country, so you should contact the local customs office for
further information. Additionally,
please note that when ordering from Wicked Tickles, the recipient is considered
the importer of record and must comply with all laws and regulations of the
country in which the goods are received.
We would like our international customers to be aware that cross-border
deliveries are subject to opening and inspection by customs authorities.
Wicked Tickles does not sell products for purchase
by children. If you are under 18, you
may purchase from Wicked Tickles only with the supervision of a parent or
beyond our reasonable control
We will not
be held responsible for any delay or failure to comply with our obligations
under these Terms & Conditions if the delay or failure arises from any
cause which is beyond our reasonable control.
This condition does not affect your statutory rights.
breach these conditions and we take no action, we will still be entitled to use
our rights and remedies in any other situation where you breach these
Law and Jurisdiction
are governed by and construed in accordance with the laws of England and
Wales. You agree, as we do, to submit to
the non-exclusive jurisdiction of the English Courts. Your statutory rights are not affected by
these terms and conditions.