Delivery Information

SERVICE	PRICE	DELIVERY TIME
Royal Mail Tracked	£3.95	2 – 5 working days
Royal Mail Tracked 24 Hr	£4.95	1-2 days (Mon-Sat)
Courier Next Working Day- Guaranteed Next Working Day	£5.95	1 working day (Mon-Fri)
Europe – International Signed For	£10.00	2 – 7 Days
Rest Of the World Signed For Delivery	£19.95	10-15 Days

Discreet Packaging

We understand that this is a sensitive purchase, so all of our packaging is discreet and plain, with just your name and address on the label. It’s our multi-purpose warehouse that dispatch and book all deliveries, so even the courier companies are only aware they are collecting from 3PL Solutions. This even applies to our returns form, so there will be no embarrassing moments at the Post Office either.

Here are some examples of how the packaging would look to ensure discreet delivery.

What Companies do you use for standard delivery?

We use Royal Mail for both the UK and international. They have a great tracking system and you can directly track your deliveries via local postal services in a lot of countries, including the USA.

Do you use Discreet Packaging?

Yes absolutely, the packaging is plain, and the delivery label contains just your name and address, with any returns address being our warehouse called 3PL Solutions. None of our branding appears anywhere.

What Couriers do you use for Next Day Delivery

Usually Parcelforce, DPD or APC. It can vary based on performance as we always want to deliver the next day.

What do you mean by Guarenteed Next Working Day?

If you pay for a next day delivery, then it’s clear that is what you want either for a special occasion or to meet a gift deadline. Unfortunately, we have to use 3rd parties to do this for us, and they don’t actually have that guarantee themselves. They do not even refund if they fail to deliver. But we believe that the only thing we can control is how we deal with situations that have gone wrong. So our promise to you is that if your order before 2pm on a Monday-Thursday, if it’s not delivered the next day we will refund the postage costs. To confirm, a working day is Monday to Friday. Deliveries on a weekend cost extra with courier companies so it’s not something we currently offer. Courier companies also only collect Monday to Friday, so any orders on the weekend would not be collected until Monday. This means that the earliest delivery time for an order after 2pm Friday is Tuesday.

Delivery Information